"The Elbow Room Cafe is packed and noisy on this Saturday morning. A customer at the restaurant in Vancouver, Canada, half shouts across the room for more coffee. A passing waiter scoffs: 'You want more coffee, get it yourself!' The customer only laughs. Another diner complains loudly that he and his party are running late and need their food. This time, restaurant manager Patrick Savoie speaks up: 'If you're in a hurry, you should have gone to McDonald's.' The diner and his companions chuckle."To the uninitiated, the Elbow Room Cafe is an emotional basket case, full of irate guests and the rudest staff west of the Canadian Rockies. But it's all a performance- a place where guests can enjoy good good and play out their emotions about dreadful customer service.I took that extract from my Org Behaviour text. Haven't been to Canada but I'm pretty sure that chance would come. Afterall, my god-parents have migrated there and my parents would definitely pay a visit. And when that time comes, that cafe would be my first pit stop. Have always found the ang mohs' sense of humour rather intriguing. Can you imagine what would happen if a restaurant of similar concept opens in Singapore?
This is what I foresee:
"Wah!!! New restaurant! Must be the
first to try." Try without prior knowledge of the new concept. And when their egos get badly bruised in the name of fun, Singaporeans would do the only thing they do best;
Complain lor. Complain to the zeng-hu via the Forum page, complain to friends so everybody boycotts that place, complain to the manager, complain to the shop next to it, complain to any random passerby.
That's cos we have alot of pride. So since "customer is always right", might as well be the first to complain. First 5 customers to write in to the Forum and get their letters printed would win the lastest Nokia handphone.
Not a holiday for 2 to Paris, not a brand new car. Die die also must put handphone as top prize. Afterall, it's such a norm for people to upgrade their handphones after half a year what. Like that more
wu-hua.
If you were wondering what's up with the sudden usage of dialect, that's cos my hokkien has improved. Too dangerous to bitch about the ang mohs in mandarin. Wanted to tell Iris something about the guy in the library but thank god I stopped just in time. On his table was a chinese dictionary. It wasn't any ordinary dictionary that we used for O/A levels. If my eyesight didn't fail me, I'm pretty sure the characters were fan-ti-zi. So beware. My suggestion to everyone is to brush up on your dialect if you're coming to Aussieland. Best if you use hokkien because their cantonese is motherpowerful. They can order dim sum dishes without pointing to the menu to indicate what they want. At least some of them.
Don't say I'm selfish and bitchy ah.. I already shared a valuable info with you people out there. THEY KNOW WHAT YOU JUST SAID.
Yes.. I'm even willing to share it with those of you who judged me even before knowing me. I know who you are. But it doesn't bother me. Just glad to know that people actually pay attention to the
AFs back in school.
Mean girls eh?